Relay Conference Captioning
       
WebEx Users/Meeting Organizers

How do I access captions through WebEx Event Center or Webex Meeting Center?

The requestor/organizer of the event will provide a web link (i.e. https://abcd.webex.com/abc/j.php?ED=56798502&UID=00000000) via email.

The meeting password, and codes (if applicable), will be specified in the email. Opening the provided link will connect you to the WebEx Event Center event or WebEx Meeting Center event, but additional steps may be necessary to view the captions if the meeting organizer decides not to share the captioning through the WebEx Event Center or Meeting Center meeting.

If the meeting organizer chooses not to share captioning via the WebEx Event Center or Meeting Center meeting, you can simply open a second web browser and navigate to the ordering site page. In the upper-right corner of the page, enter the 7-digit confirmation number provided to you by the organizer of the event and then click the “Join Event” button to access captioning for the event.

I am a meeting organizer, how do I embed captions into WebEx?

If you are using WebEx Event Center or Webex Meeting Center, you can embed captions into your event by using the “Multimedia Viewer” panel in WebEx. You will need to embed the following link using the steps below. You must make sure to change the event ID on the end of the URL to the number you received in your confirmation e-mail. http://www.captionedtext.com/client/embed.aspx?EventID=999999998

  • Step 1. When the host of the event begins the session, they first must open the Multimedia Viewer panel. They do this by clicking on the View > Panels > Manage Panels…

    Manage Panels Dialog
  • Step 2. This opens the Manage Panels window. Here the host will need to move the Multimedia Viewer into the Current Panels.

    Manage Panels Dialog with panel selected
  • Step 3. Once the Multimedia Viewer panel is in the Current Panels, the host will need to click on Share > Multimedia. This will open new window and you will need to copy and paste the embedded link into this box.
    (Example: http://www.captionedtext.com/client/embed.aspx?EventID=999999998) Make sure to change the event ID to the confirmation number you received in your confirmation e-mail.

    Share Multimedia Url
  • Step 4. Once the link is embedded, captions will begin streaming in the Multimedia Viewer panel.

    Media Viewer Panel
  • Step 5. If the host is sharing their desktop in full screen mode, the host and participants may need to move their mouse to the top of the screen for the dropdown menu, click on the down arrow, and click on the Multimedia Viewer button to see the captions. This will pop up the Multimedia Viewer window and the window can be moved to any part of the screen that is best for the attendee.

    Media Viewer Window

Adobe Connect Users/Meeting Organizers

How do I access captions through Adobe Connect?

The requestor/organizer of the event will provide a web link (i.e. http://connect.careeredonline.com/r00000000/) to the event participants. Open the link in your web browser. The organizer of the event will load and share the captioning via a "pod" within the event. If you do not see captions streaming, contact the organizer of the event.

I am a meeting organizer, how do I embed captions into my event?

Step 1: Download the Captioning Pod

Step 2: Add the Pod to Your Adobe Connect Meeting

  • Open the Adobe Connect meeting and follow the instructions you find on the website to begin your meeting.
  • Once your meeting is running, select the following menu item: Pods -> Share -> Add New Share...

    Adobe Add New Share Menu
  • In the new window, click the drop down arrow next to Share My Screen and choose Share Document.

    Adobe Share Document
  • In the new window, click Browse My Computer button at the bottom left and find the CC pod wherever it was saved. Double Click that file and the pod will begin to load.

    Browse My Computer

Step 3: Initiate Captioning

  • Once the pod is loaded, click on the plus (+) icon near the top of the pod. This will activate the menu bar, which provides the connection configuration. The drop down menu next to Provider is where you will select Caption Colorado.

    Connect to Caption Colorado
  • In the dialog boxes, enter the following settings:
    • Host: connect.captioncolorado.com (or breeze.captionedtext.com)
    • ID: Enter your Caption Colorado Event ID / Confirmation Number (Note: The Event ID / Confirmation Number should have been received by the person who ordered the event from Caption Colorado as part of their confirmation email.)
    • Port: 80 (Note: Try port 11100 if the Connect button in a later step does not work)
    • Name can be your choice

      Adobe Connection Configuration
  • Click the Connect button to connect to Caption Colorado. Once you are connected, the tab will be updated showing the Connection Name and a yellow triangle indicating that the connection has been made.
  • Check the "Broadcast Captions" checkbox - this allows captions to flow through into the meeting through the captioning Pod. The tab will update with a green checkmark indicating that the captions are flowing.
  • Your meeting is now ready to receive captioning and you may click the Caption Viewer tab.
YouTube Live Users/Meeting Organizers

How do I access captions through YouTube?

The requestor/organizer of the event will provide a web link (i.e. https://www.youtube.com/watch?v=bCIYYTiSCE-w) to the event participants. Open the link in your web browser. To view captions, you will need to click on the “CC” icon located in in the bottom right hand side of the video player.

Youtube CC icon

You can adjust the caption settings by clicking on the gear located to the right of the "CC" icon.

Youtube Settings icon

I am a meeting organizer, how do I embed captions into my YouTube Live event?

When you order your event from the ordering site you will need to provide two separate links. The first link will be the caption URL that YouTube generates when you select the captioning for a YouTube Live event. The link should look like:
http://upload.youtube.com/closedcaption?itag=120&key=yt_qc&expire=1420754078&
id=Hd62-u_v4DvJ8TCFtpi4GA1374237070693498&ns=yt-ems-t&sparams=id%2Citag%2Cns%2Cexpire&
signature=5497003CBA283D0E0F86D2A7ACD730EACBFD19F5.551480A42BCC3A23AAAAA24766318ABEF136E4DC

The second link you will need to provide is the link to view the event on YouTube Live. This allows the captioner to verify that captions are appearing on YouTube Live. This link will look like this https://www.youtube.com/watch?v=bCIYYTiSCE-w.

Microsoft Live Meeting Users/Meeting Organizers

How do I access captions through Live Meeting?

The requestor/organizer of the event will provide a web link (i.e. meet:sip:john.doe@test.edu;gruu;opaque=app:conf:focus:id:90e3182f5f954d298d3f48b4d7e70c8f%3Fconf‐key=5146) to the event participants. Open the link in your web browser. The organizer of the event will load and share the captioning via a "More" window within the event. If you do not see captions streaming, contact the organizer of the event.

I am a meeting organizer, how do I embed captions into my event?

If you are using Microsoft Live Meeting you can embed captions using the "More" feature. You will need to embed the following link using the steps below. You must make sure to change the event ID on the end of the URL to the number you received in your confirmation e-mail. http://www.captionedtext.com/client/embed.aspx?EventID=999999998

  • Step 1. When the presenter/administrator is editing the details for their event on the Live Meeting web page, they need to click on the Meeting Options link on the right side of the screen. This can only be done by the client.

    Microsoft Meeting Options
  • Step 2. In the Meeting Options field, the presenter/administrator needs to scroll to the bottom of the page. There is a section called Streaming Media Custom Frame. The Presenter needs to make sure the Streaming Media Custom Frame is selected. Then the presenter needs to post the Embedded Link in the Attendee and Presenter URL fields. Note: This can only be done by the client.

    Microsoft Embedded Links
  • Step 3. Once the presenter is finished setting up the Meeting Options, the event should be ready to go. Launch the event and the Captioning should look similar to the picture below. The captioning window is called "More." If the window does not automatically pop up, simply click the word "More" in the toolbar at the top.

    Microsoft More Window


West Corporation